Error:
The Java Runtime Environment cannot be loaded

Example messages you may receive are;

Fix:

1. Click the Start button, go to your Control Panel, and go to Add/Remove Programs.
2. Uninstall all instances of Java
3. Go to C:Program FilesJava and delete all the folders
4. Reboot your computer
5. Download and install this version of Java; http://java.com/en/download/6u10_release.jsp

Your SK installation should then operate normally. If it doesn't, read below this.

If the above fails:

Try changing your Java types. If you have Sun Java, try MS Java. Vise-versa applies.

You can download both HERE.

Once downloaded you will need to ensure that the new Java type is your "default" one that SwiftKit will use.

To do this;

1. Open Internet Explorer (even if this is not your default browser, SwiftKit takes it's setting from IE).

2. On Internet Explorer go Tools > Internet Options > Advanced (Tab) > then scroll down to 'Java (Sun)' and either UNTICK the box if you are swapping to MS Java or TICK the box if you are swapping to Sun Java.

3. Then 'Apply' and 'Ok' and close Internet Explorer

4. Reboot your computer.

5. Relaunch SK, when you get to the "Detail Select" page on the RS site, scroll down and doublecheck that you have the dropdown set on the "Signed Applet Using Default Java" option.