KB Home | Advanced Search

Knowledgebase

Knowledgebase Home >> Frequently Asked Questions (FAQ)

Whenever I try and launch SwiftKit it says there is a firewall blocking the connection. The patch notes box says 'Navigation cancelled'.

There is software that is blocking SwiftKit's access to the Internet. While it is hard to exactly fix the problem remotely because of different firewall/anti-virus programs, we can always help a little bit.

To test to see whether this is the case, please read this article.

Open your anti-virus or firewall program. Look for a place where you can set excempts or can allow/block certain programs. Make sure 'SwiftKit' or 'Toolkit for Runescape' is allowed or has special setting to allow it to connect to the Internet.

If you have Norton, click here
If you have ZoneAlarm, click here

 

Article Options
  |    Email this page   |    Print this page
User Opinions...

24% 76% from a total of 25 votes.

How would you rate this answer?
Helpful Not helpful

Visitor Comments
ghfghf87 posted...

i have avg what should i do?


© 2004 - 2010 - Bluelight Dev. All rights reserved.
This site is in no way affiliated with Jagex Ltd. ToS