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A SwiftKit staff member has asked me to provide him/her with a "Diagnostic Output" - what does this mean and how do I do it?
For some bugs/errors with SwiftKit, you may be asked by a Staff member to provide a 'Diagnostic Output'

To access the Diagnostic dialog, Go to the Help menu then the Diagnostics button.



A Diagnostic test in SwiftKit consists of 2 tests: a Connection test and a Permissions test.

These will provide the information about SwiftKit's setup and running environment on your computer to SwiftKit Staff.





Note: These tests provide us only with essential details to help us diagnose your problem.

It does not collect personal information or anything that can comprimise the safety of your computer.

Once you have finished the tests, print out a Diagnostic Ouput and copy it to the clip board.



You're done!


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